Friday Packaging Logo

Terms & Conditions

It would be our happiness if you will keep in view the following mentioned rules. It will surely help you through a safe and comprehensive use of our website. You will feel convenient and smooth with the mentioned criteria and thus issues cannot be faced. If you are utilizing any part of our website, your use of the site would still be governed by these terms and conditions. We have the authority to add and amend to these terms and conditions at any stage. Thus, it is important to review this section on a regular basis for the best experience at CBD Box Makers.

Terms and Conditions of Order Placement

Client Satisfaction is our Priority

CBD Box Makers is a loyal printing and packaging company that has never compromised on the quality. If you feel any inconvenience by us, you can send the details about your orders and we will try to get back to you.

We have a quality assurance department that is concerned with the customer's satisfaction. They will cross check your order details to see if anything went wrong. We surely will fix the issue in no time. However, mentioned below are a few exceptions in regard to submitting files and shipment that we can’t be held guilty for.

Submission of Files

  • Writing issue that include punctuation, spelling and other mistakes
  • Pictures that have a bad quality or resolution
  • Design or picking failure made by the client during a file upload
  • Selection flaws in regard to product type, size, finishing options and quantity
  • Repetition of orders by the clients
  • Incorrect details or image orientation during file submission
  • Color match surety with the hardcopy proof
  • Late delivery due to incomplete or incorrect file submissions
  • False files presented for die-cutting, folding, scoring and other similar services

Shipment and Delivery

  • Errors related to the exact address
  • Undeliverable packages, third party problems, product destruction after delivery to clients
  • Satisfaction guarantee doesn’t entail shipment claims. Products broken or missed by the shipping freight company would be reprinted by us
  • We can ask you to return the actual products before reprinting or refunding
  • We are not answerable for the quality of products acquired after the estimated delivery time or defective or incomplete items

Conditions Related to Payment

Prices are visible on every product in USD. If you confirm the buying by clicking an assistance from us, you agree to all the prices that may include shipping, tax and other charges. Processing fees would be cut off from your credit card and amount will be refurbished on the website to save you from inconvenience.

Once an order has been delivered it will go to the processing department and you have to pay the taxes, processing fee and any other charges. No changes can be done to the design files or production time unless discussed. Your order won’t be refined unless we get the full amount.

Payment Procedure

The following are the accepted payment way to avail our services.

  • Credit Card
  • PayPal

Terms related to Color Accuracy

CBD Box Makers will try its best to imprint color as best as possible with the submitted files, however, the actual intensity can’t be matched due to the ink specifications and printing constraints. We however, give about 90% of the color matching assurance and if it’s below that standard, we will get your item reprinted free of cost. However, print work without a hardcopy evidence won’t be reprinted. For one day delivery, visit our helpline to avail of a detail on hardcopy proof and other details.

Design Files

The customer is completely responsible for the accuracy of the design files; you are therefore requested to proof read everything before submitting it. Check your Post Office instructions to get yourself familiarized with the latest mailing regulations for your artworks. We take compulsory steps to safeguard your artwork files, however we are not answerable for any loss or damage of them, also you give your approval to the use of images. You are giving your consent that your artwork files won’t carry any material that would involve any criminal, civil, publicity, privacy and intellectual copyrights problems. We won’t print any materials that promote sexuality or violence.

Production Time

Turnaround time starts from the moment you place your order and upload the files and we have received the confirmation. For next day printing we require a hardcopy confirmation by you as already mentioned. If any issue is there with the file, the turnaround time will be redefined again unless we receive the accurate artwork. We are not available on Saturdays/Sundays as these days are considered off days plus on Government holidays. These days will not be included from the production time. Shipping methods can also affect the turnaround time.

Shipment Terms

We are not answerable to the pending caused by the shipment companies. Moreover, the delays that may occur due to weather uncertainty and damages caused by it are not our concerns. Flaws in files may result due to lags that we have already mentioned we can’t be held responsible for.

Printing turnaround time should be combined to the shipping transit time for calculating the exact duration needed for the arrival of your products.

Mailing Services

Your mailing information is our property and would only be used as needed and guided by you. We do not aim to sell your mailing data to some other party.

CBD Box Makers will fix printing and mailing hurdles as long as these are related to the printing quality. If you want to amend the address please inform us beforehand. Products setting in one box would be delivered free; all extra items would be charged with handling fees.

Miscellaneous

Refunds are not formed once we have initiated working on your order, so once the order has been placed and processed, we won’t give you a refund.

Your product photograph and content won’t be utilized for any marketing campaign without your prior approval.

These Terms and Conditions, along with the custom gift boxes constitute the complete agreement (collectively, the “Agreement”) between you and each party relating to the subject matter hereof, and evicts any prior understandings or agreements regarding the subject matter, and may not be alternated or modified except in writing or by making such modifications available on this site. If any terms of this agreement are found to be ineffective, illegal or inapplicable, the validity, legality and implementation of the remaining situations will not in any way be affected or restricted.